As you submitted your order form, all your details in order form are recorded in our database.
For those who had chose to receive Customer Order Status via email, it would be like this.
But for those who had chose Customer Order Status via handphone, it would be like this.
Our dearest customer, you have to make payment to complete your payment. Either ATM Cash Deposit or Online Transfer as you pick to purchase in your order form. For online transfer, isabellabaghouse@gmail.com is our official email for our CIMB acc.
But, as we said in Terms & Condition if you fail to make a payment within 48 hours and customer who had submit order form same bag as you had already purchase faster than you win the deal.
So, our responsibility to send notification that you dont need make a payment for bags that you ordered which is means your order status has been Cancelled.
As you had make a payment, please let us know the details, so you have to fill 2nd form, Confirmation Payment Form. Buyer who had make a payment method ATM Cash Deposit are optional to contact us about their payment details either contaict via Confirmation Payment Form or SMS. But buyer who purchase online transfer have no right to contact us via SMM about their payment. They had to fill Confirmation Payment Form stictly. *(Confirmation Payment contact via SMS require same details as Confirmation Payment Form. No optional as to skip the details about your payment because you are contact us via SMS)
Here are example of print screen.
After submitting Confirmation Payment Form, our database had recorded about your payment :
Than our team will check out about your payment. This same step goes same for customer who had purchase via ATM Cash Deposit and contact us via SMS.
This step run by us in order to verify customer payment.
As we checked about your payment and it is confirmed. We will send notification via SMS or email about your status payment.
After sending confirmation about your payment, it is time to packing your order in the parcel to sent to Pos Laju's office. Pos Laju will held for our shipping service.
Right after we deliver to Pos Laju, we will sending notification about your order status.
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